Choose the city you moved to, not the one you left
A move is reported to the municipality you are moving to, and each one has its own routine: some take the report online or at a kiosk, others through a district office or by appointment. Afterwards you are asked to come in so your ID or residence card can be updated.
Mouscron
Rue de Courtrai 63, 7700 Mouscron
Book a time on the citizen portal and bring the electronic cards of everyone in your family.
Bring the electronic identity or residence cards of the family members concerned and your actual new address. Do not report to an old municipality when your new home is elsewhere in Belgium. The municipal Population counters accept payment by bank card only.
Mouscron
Rue des Croisiers 11, Herseaux, 7712 Mouscron
Phone ahead to confirm your visit, because Wednesday is not a service day at the Herseaux counter.
Bring the electronic identity or residence cards of the family members concerned and your actual new address. Do not report to an old municipality when your new home is elsewhere in Belgium. The municipal Population counters accept payment by bank card only.
Mouscron
Rue Pastorale 26, Dottignies – locaux de l’antenne de police pendant les travaux, 7711 Mouscron
If you move within Mouscron, report it within eight days and phone the Dottignies counter before you go.
Bring the electronic identity or residence cards of the family members concerned and your actual new address. Do not report to an old municipality when your new home is elsewhere in Belgium. The municipal Population counters accept payment by bank card only.
Mouscron
Rue Hocedez 10, Luingne, 7700 Mouscron
Phone the Luingne counter to confirm its opening times and arrange your visit.
Bring the electronic identity or residence cards of the family members concerned and your actual new address. Do not report to an old municipality when your new home is elsewhere in Belgium. The municipal Population counters accept payment by bank card only.
Related services
For people who cannot cover rent, food or other essentials: what the local social welfare centre can arrange and how to ask for an appointment.
A paper or digital certificate showing where you are registered, with versions for address history or household. Find the municipal office that issues it.
Reset an eID PIN, replace activation codes or set up a digital key for online services. Useful for residents, residence card holders and some non-residents.
The eID for teenagers and adults and the Kids-ID for children. See how applying works and find the municipal office that handles your card.
Learn whether you need an extract or a full copy, who can request it and how to reach the civil registry office in your municipality.
See who can apply, what is different for children and how to prepare, then find the municipal office that handles passports.
Other countries
Moving on, or comparing before you decide? See how this works elsewhere.
Most offices in Elche, Córdoba, and Valencia
Most offices in Bielefeld, Hanover, and Leipzig
Most offices in The Hague, Arnhem, and 's-Hertogenbosch
Most offices in Warsaw, Rzeszów, and Gdynia
Where to next
For anyone who has moved house in Belgium. See who reports, what happens after the address check and which office handles it in your new town.
Jump straight to another part of the manual.