Where to go for paperwork in Belgium

Which office you need depends on the task and the town you live in

Most everyday paperwork in Belgium starts at the town hall of the municipality where you live, called a commune in French and a gemeente in Dutch. A few tasks, such as vehicle registration, go to a national office instead. Pick a city to see the offices there and the services each one deals with.

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23 offices in Charleroi

Common tasks

Common tasks in Belgium

Pick the task you have in front of you to see who it is for, what to bring and which offices handle it.

Social assistance in Belgium

For people who cannot cover rent, food or other essentials: what the local social welfare centre can arrange and how to ask for an appointment.

106 offices · 30 cities

Proof of your registered address in Belgium

A paper or digital certificate showing where you are registered, with versions for address history or household. Find the municipal office that issues it.

80 offices · 31 cities

Digital ID and eID help

Reset an eID PIN, replace activation codes or set up a digital key for online services. Useful for residents, residence card holders and some non-residents.

77 offices · 30 cities

Applying for or renewing a Belgian ID card

The eID for teenagers and adults and the Kids-ID for children. See how applying works and find the municipal office that handles your card.

69 offices · 30 cities

Reporting a move within Belgium

For anyone who has moved house in Belgium. See who reports, what happens after the address check and which office handles it in your new town.

68 offices · 31 cities

Birth, marriage or death certificate in Belgium

Learn whether you need an extract or a full copy, who can request it and how to reach the civil registry office in your municipality.

66 offices · 31 cities
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Other countries

Local offices in other countries

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Public services in Belgium

Registration, identity documents, driving, residence permits and more. Choose a task to see who it is for and where to arrange it in Belgium.

Belgium public services

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