Where to activate your electronic ID in Iceland

Mostly bank branches, each with its own rules

In-person activation is done at registration points, and in practice that usually means a bank branch. Banks differ on whether they serve people who are not customers, what they charge and how you arrange a visit. Check a branch in your city for the ID it asks you to bring. Some municipal service centres help only with their own online portal, not with activation.

8 offices in Reykjavík
  • Reykjavík

    Arion banki — Bíldshöfði

    Bíldshöfði 20, 110 Reykjavík

    Ask which activation option works for your phone, since the app and the alternative have different requirements.

    Bring your device and an approved valid original document: a passport, qualifying physical Nordic driving licence, Schengen/EEA national travel ID, Icelandic ID issued from 1 March 2024, or Icelandic residence-permit card. Name and birth date must match Registers Iceland. Digital images, laminated paper IDs, emergency passports and extended passports are excluded. Check guardian documents for a minor. For app self-registration instead, the issuer requires an Icelandic passport or ID, NFC support and age 13 or older, with guardian signature under 18.

  • Reykjavík

    Arion banki — Borgartún 19

    Borgartún 19, 105 Reykjavík

    Confirm the arrangements with the bank, then attend in person with your documents.

    Bring your device and an approved valid original document: a passport, qualifying physical Nordic driving licence, Schengen/EEA national travel ID, Icelandic ID issued from 1 March 2024, or Icelandic residence-permit card. Name and birth date must match Registers Iceland. Digital images, laminated paper IDs, emergency passports and extended passports are excluded. Check guardian documents for a minor. For app self-registration instead, the issuer requires an Icelandic passport or ID, NFC support and age 13 or older, with guardian signature under 18.

  • Reykjavík

    Auðkenni — Katrínartún

    Katrínartún 4, 1. hæð, 105 Reykjavík

    Go to the provider’s own counter if you cannot register through the app yourself, or ask ahead for a quiet appointment.

    Bring your device and valid original accepted ID. Your date of birth must match Registers Iceland and the photograph must be clear. If the document does not show your Icelandic ID number, your name must also match the register. Accepted categories include passports, qualifying EEA/Schengen travel identity cards, physical Nordic driving licences, Icelandic identity cards issued since 1 March 2024 and Icelandic residence cards. Digital documents, laminated paper IDs, emergency and extended passports are not accepted. Remote self-registration requires a valid Icelandic passport or identity card, an NFC device and age 13 or over. For ages 13–17, the guardian must sign the link electronically within 60 minutes; otherwise arrange counter activation and check the guardian requirements.

  • Reykjavík

    Íslandsbanki — Laugardalur

    Suðurlandsbraut 14, 108 Reykjavík

    Once the branch has checked your identity, the app works with just an internet connection.

    Bring your phone or smart device and a valid original accepted identity document. Auðkenni accepts passports, qualifying EEA/Schengen travel identity cards, physical driving licences from Iceland, Denmark, Norway, Sweden or Finland, Icelandic identity cards issued since 1 March 2024, and Icelandic residence cards. Digital IDs, old laminated paper cards, emergency passports and extended passports are not accepted. Your name and birth date must match Registers Iceland. A guardian can approve a minor’s application through Auðkenni beforehand; otherwise attend together with valid ID for both and sign as required. Choose and keep your PIN private. A valid Icelandic passport or identity card and NFC device may instead allow app self-registration from age 13, with guardian consent below 18.

  • Reykjavík

    Landsbankinn — Borgartún

    Borgartúni 33, 105 Reykjavík

    Book your visit with the bank, and confirm the appointment and any holiday changes before you go.

    Bring your device and valid original accepted ID: a passport, a physical driving licence from Iceland, Denmark, Norway, Sweden or Finland, a qualifying EEA/Schengen travel identity card, an Icelandic identity card issued since 1 March 2024, or an Icelandic residence card. Your name and birth date must match Registers Iceland. Digital documents, old laminated paper cards, emergency passports and extended passports are not accepted. Under-18s need guardian consent: a guardian can sign electronically at mitt.audkenni.is, after which the applicant visits the branch within 30 days with valid ID. Alternatively, attend together with valid ID for both. Choose your PIN privately; nobody can activate the credentials on your behalf. Landsbankinn confirms that electronic-ID activation is free for its customers. For non-customers the charge is ISK 1200 under the tariff effective 25 August 2026; confirm the current charge when booking.

  • Reykjavík

    Landsbankinn — Grafarholt

    Vínlandsleið 1, 113 Reykjavík

    Nobody can activate it on your behalf, so book a time and come yourself.

    Bring your device and valid original accepted ID: a passport, a physical driving licence from Iceland, Denmark, Norway, Sweden or Finland, a qualifying EEA/Schengen travel identity card, an Icelandic identity card issued since 1 March 2024, or an Icelandic residence card. Your name and birth date must match Registers Iceland. Digital documents, old laminated paper cards, emergency passports and extended passports are not accepted. Under-18s need guardian consent: a guardian can sign electronically at mitt.audkenni.is, after which the applicant visits the branch within 30 days with valid ID. Alternatively, attend together with valid ID for both. Choose your PIN privately; nobody can activate the credentials on your behalf. Landsbankinn confirms that electronic-ID activation is free for its customers. For non-customers the charge is ISK 1200 under the tariff effective 25 August 2026; confirm the current charge when booking.

  • Reykjavík

    Landsbankinn — Mjódd

    Álfabakka 10, 109 Reykjavík

    Book a branch time with the bank, and note that its phone support runs on different hours from the branch.

    Bring your device and valid original accepted ID: a passport, a physical driving licence from Iceland, Denmark, Norway, Sweden or Finland, a qualifying EEA/Schengen travel identity card, an Icelandic identity card issued since 1 March 2024, or an Icelandic residence card. Your name and birth date must match Registers Iceland. Digital documents, old laminated paper cards, emergency passports and extended passports are not accepted. Under-18s need guardian consent: a guardian can sign electronically at mitt.audkenni.is, after which the applicant visits the branch within 30 days with valid ID. Alternatively, attend together with valid ID for both. Choose your PIN privately; nobody can activate the credentials on your behalf. Landsbankinn confirms that electronic-ID activation is free for its customers. For non-customers the charge is ISK 1200 under the tariff effective 25 August 2026; confirm the current charge when booking.

  • Reykjavík

    Landsbankinn — Reykjastræti

    Reykjastræti 6, 101 Reykjavík

    Customers and non-customers are both welcome, and activation is free for Landsbankinn customers.

    Bring your device and valid original accepted ID: a passport, a physical driving licence from Iceland, Denmark, Norway, Sweden or Finland, a qualifying EEA/Schengen travel identity card, an Icelandic identity card issued since 1 March 2024, or an Icelandic residence card. Your name and birth date must match Registers Iceland. Digital documents, old laminated paper cards, emergency passports and extended passports are not accepted. Under-18s need guardian consent: a guardian can sign electronically at mitt.audkenni.is, after which the applicant visits the branch within 30 days with valid ID. Alternatively, attend together with valid ID for both. Choose your PIN privately; nobody can activate the credentials on your behalf. Landsbankinn confirms that electronic-ID activation is free for its customers. For non-customers the charge is ISK 1200 under the tariff effective 25 August 2026; confirm the current charge when booking.

Related services

Other everyday services in Iceland

Other countries

The same task in other countries

Moving on, or comparing before you decide? See how this works elsewhere.

Where to next

Setting up your electronic ID

Understand what the electronic ID is for, how it is activated and where to go when you need help with the first setup.

Electronic ID in Iceland