Where to activate your electronic ID in Iceland

Mostly bank branches, each with its own rules

In-person activation is done at registration points, and in practice that usually means a bank branch. Banks differ on whether they serve people who are not customers, what they charge and how you arrange a visit. Check a branch in your city for the ID it asks you to bring. Some municipal service centres help only with their own online portal, not with activation.

2 offices in Ísafjörður
  • Ísafjörður

    Íslandsbanki — Ísafjörður

    Hafnarstræti 1, 400 Ísafjörður

    Book a branch visit if you have an Icelandic ID number, and bring a guardian’s consent if you are under 18.

    Bring your phone or smart device and a valid original accepted identity document. Auðkenni accepts passports, qualifying EEA/Schengen travel identity cards, physical driving licences from Iceland, Denmark, Norway, Sweden or Finland, Icelandic identity cards issued since 1 March 2024, and Icelandic residence cards. Digital IDs, old laminated paper cards, emergency passports and extended passports are not accepted. Your name and birth date must match Registers Iceland. A guardian can approve a minor’s application through Auðkenni beforehand; otherwise attend together with valid ID for both and sign as required. Choose and keep your PIN private. A valid Icelandic passport or identity card and NFC device may instead allow app self-registration from age 13, with guardian consent below 18.

  • Ísafjörður

    Landsbankinn — Ísafjörður

    Hafnarstræti 19, 400 Ísafjörður

    Adults with a valid Icelandic passport and a compatible phone can activate it in the app, or book a branch visit.

    Bring your device and valid original accepted ID: a passport, a physical driving licence from Iceland, Denmark, Norway, Sweden or Finland, a qualifying EEA/Schengen travel identity card, an Icelandic identity card issued since 1 March 2024, or an Icelandic residence card. Your name and birth date must match Registers Iceland. Digital documents, old laminated paper cards, emergency passports and extended passports are not accepted. Under-18s need guardian consent: a guardian can sign electronically at mitt.audkenni.is, after which the applicant visits the branch within 30 days with valid ID. Alternatively, attend together with valid ID for both. Choose your PIN privately; nobody can activate the credentials on your behalf. Landsbankinn confirms that electronic-ID activation is free for its customers. For non-customers, the fee is ISK 1200 (tariff effective 25 August 2026); confirm the current charge when booking.

Related services

Other everyday services in Iceland

Other countries

The same task in other countries

Moving on, or comparing before you decide? See how this works elsewhere.

Where to next

Setting up your electronic ID

Understand what the electronic ID is for, how it is activated and where to go when you need help with the first setup.

Electronic ID in Iceland