Ask at the centre of the municipality where you live
Larger cities have several service points, spread over different neighbourhoods. Some want an online request first, others hold drop-in sessions on set days, and a few hand out numbered tickets that can run out early. Find your city to see how its centre works before you head there.
Ghent
Francisco Ferrerlaan 151, 9000 Ghent
Check in the city’s street finder that your address belongs to Bloemekenswijk, then call or write to book.
Bring identification, your tenancy agreement if applicable, recent bills, household income evidence and savings details; include VDAB (Flemish employment service) registration if relevant. Bring what you have and ask for help even if some documents are missing.
Ghent
Paul van Tieghemlaan 2, 9030 Ghent
The Mariakerke satellite keeps its own session times, so call or write first to confirm where you will be seen.
Bring identification, your tenancy agreement if applicable, recent bills, household income evidence and savings details; include VDAB (Flemish employment service) registration if relevant. Bring what you have and ask for help even if some documents are missing.
Ghent
Kempstraat 150/C000, 9000 Ghent
In an emergency you can be helped without an appointment, otherwise call or write to book a time.
Bring identification, your tenancy agreement if applicable, recent bills, household income evidence and savings details; include VDAB (Flemish employment service) registration if relevant. Bring what you have and ask for help even if some documents are missing.
Ghent
Kokerstraat 36, 9000 Ghent
Call or write first to learn which office you belong to and when the Kokerstraat sessions take place.
Bring identification, your tenancy agreement if applicable, recent bills, household income evidence and savings details; include VDAB (Flemish employment service) registration if relevant. Bring what you have and ask for help even if some documents are missing.
Ghent
Edward Anseeleplein 7, 9000 Ghent
Your request is noted first, and then a social worker assesses your household and income.
Bring identification, your tenancy agreement if applicable, recent bills, household income evidence and savings details; include VDAB (Flemish employment service) registration if relevant. Bring what you have and ask for help even if some documents are missing.
Ghent
Griendeplein 16, 9000 Ghent
If you need urgent help, call first to learn where you can be seen without an appointment.
Bring identification, your tenancy agreement if applicable, recent bills, household income evidence and savings details; include VDAB (Flemish employment service) registration if relevant. Bring what you have and ask for help even if some documents are missing.
Ghent
Offerlaan 264, 9000 Ghent
If you already have a social worker, contact them directly, and otherwise ask for a first appointment.
Bring identification, your tenancy agreement if applicable, recent bills, household income evidence and savings details; include VDAB (Flemish employment service) registration if relevant. Bring what you have and ask for help even if some documents are missing.
Ghent
Domien Ingelsstraat 15A, 9031 Ghent
The Drongen satellite is not staffed all day, so check its session times before you travel.
Bring identification, your tenancy agreement if applicable, recent bills, household income evidence and savings details; include VDAB (Flemish employment service) registration if relevant. Bring what you have and ask for help even if some documents are missing.
Ghent
Hundelgemsesteenweg 125, 9050 Ghent
You can ask about an integration income, though a visit alone does not guarantee that you receive it.
Bring identification, your tenancy agreement if applicable, recent bills, household income evidence and savings details; include VDAB (Flemish employment service) registration if relevant. Bring what you have and ask for help even if some documents are missing.
Ghent
Rerum-Novarumplein 180, 9000 Ghent
Your residence status, age, income and other benefits are all taken into account when help is assessed.
Bring identification, your tenancy agreement if applicable, recent bills, household income evidence and savings details; include VDAB (Flemish employment service) registration if relevant. Bring what you have and ask for help even if some documents are missing.
Ghent
Gemeenteplein 2, 9051 Ghent
Ask which office your address belongs to and where your appointment will take place.
Bring identification, your tenancy agreement if applicable, recent bills, household income evidence and savings details; include VDAB (Flemish employment service) registration if relevant. Bring what you have and ask for help even if some documents are missing.
Ghent
Hutsepotstraat 29A, 9052 Ghent
Sessions in Zwijnaarde run at set times, so contact the social services first to book and confirm the location.
Bring identification, your tenancy agreement if applicable, recent bills, household income evidence and savings details; include VDAB (Flemish employment service) registration if relevant. Bring what you have and ask for help even if some documents are missing.
Ghent
Wittemolenstraat 89, 9040 Ghent
Phone or e-mail for an appointment, and check opening times before you travel.
Bring identification, your tenancy agreement if applicable, recent bills, household income evidence and savings details; include VDAB (Flemish employment service) registration if relevant. Bring what you have and ask for help even if some documents are missing.
Ghent
Patrijsstraat 10, 9000 Ghent
Before help is decided, a social worker looks at your household, income and circumstances.
Bring identification, your tenancy agreement if applicable, recent bills, household income evidence and savings details; include VDAB (Flemish employment service) registration if relevant. Bring what you have and ask for help even if some documents are missing.
Ghent
Oostakkerdorp 3, 9041 Ghent
Confirm the Oostakker session times with the city’s social services before you set off.
Bring identification, your tenancy agreement if applicable, recent bills, household income evidence and savings details; include VDAB (Flemish employment service) registration if relevant. Bring what you have and ask for help even if some documents are missing.
Related services
A paper or digital certificate showing where you are registered, with versions for address history or household. Find the municipal office that issues it.
Reset an eID PIN, replace activation codes or set up a digital key for online services. Useful for residents, residence card holders and some non-residents.
The eID for teenagers and adults and the Kids-ID for children. See how applying works and find the municipal office that handles your card.
For anyone who has moved house in Belgium. See who reports, what happens after the address check and which office handles it in your new town.
Learn whether you need an extract or a full copy, who can request it and how to reach the civil registry office in your municipality.
See who can apply, what is different for children and how to prepare, then find the municipal office that handles passports.
Other countries
Moving on, or comparing before you decide? See how this works elsewhere.
Most offices in Murcia, Barcelona, and Zaragoza
Most offices in Białystok, Katowice, and Kielce
Most offices in Eindhoven, Enschede, and Breda
Most offices in Munich, Dortmund, and Cologne
Most offices in Reykjavík, Akranes, and Akureyri
Where to next
For people who cannot cover rent, food or other essentials: what the local social welfare centre can arrange and how to ask for an appointment.
Jump straight to another part of the manual.