Social welfare centres in Belgium, by city

Ask at the centre of the municipality where you live

Larger cities have several service points, spread over different neighbourhoods. Some want an online request first, others hold drop-in sessions on set days, and a few hand out numbered tickets that can run out early. Find your city to see how its centre works before you head there.

4 offices in Genk
  • Genk

    Sociaal Huis Portavida

    Welzijnscampus 11, 3600 Genk

    The welfare team helps with money problems, debts, paperwork and care questions, and can refer you onwards.

    Ask which documents are needed for your particular request. Describe urgent bills, income difficulties or care needs so the team can prepare the appropriate discussion. If you cannot travel to the welfare office, ask your social worker for a home visit. Without an assigned worker, call the age-appropriate team: +32 89 65 36 00 for ages 65 and over, or +32 89 65 57 00 for under-65s. Existing clients should contact their own social worker directly.

  • Genk

    Stadhuis Genk

    Stadsplein 1, 3600 Genk

    Book a talk with the welfare team in the town hall about money, paperwork or care, or just ask at reception.

    Ask which documents are needed for your particular request. Describe urgent bills, income difficulties or care needs so the team can prepare the appropriate discussion. If you cannot travel to the welfare office, ask your social worker for a home visit. Without an assigned worker, call the age-appropriate team: +32 89 65 36 00 for ages 65 and over, or +32 89 65 57 00 for under-65s. Existing clients should contact their own social worker directly.

  • Genk

    Welzijnspunt Genk-centrum — Campus O³

    Jaarbeurslaan 19, Campus O³, 3600 Genk

    Drop in on Wednesday mornings for a first chat about care, money worries or other needs.

    Prepare a short explanation of your difficulty and ask what evidence is needed for any follow-up; there is no universal document checklist for these sessions. If you cannot travel, you may request a home visit through your social worker, or call +32 89 65 36 00 if aged 65 or over and +32 89 65 57 00 if younger. These are the main welfare contacts, not dedicated telephone numbers for the outreach venues.

  • Genk

    Welzijnspunt Winterslag — Wijkcentrum Dynamo

    Noordlaan 137, Wijkcentrum Dynamo, 3600 Genk

    Drop in on Thursday mornings with no appointment, if the city’s social service is not supporting you yet.

    Prepare a short explanation of your difficulty and ask what evidence is needed for any follow-up; there is no universal document checklist for these sessions. If you cannot travel, you may request a home visit through your social worker, or call +32 89 65 36 00 if aged 65 or over and +32 89 65 57 00 if younger. These are the main welfare contacts, not dedicated telephone numbers for the outreach venues.

Related services

Other everyday services in Belgium

Other countries

The same task in other countries

Moving on, or comparing before you decide? See how this works elsewhere.

Where to next

Social assistance in Belgium

For people who cannot cover rent, food or other essentials: what the local social welfare centre can arrange and how to ask for an appointment.

Social help from OCMW or CPAS