Pick your town to see how its foreigners’ desk handles cards
Some towns ask you to book online, others want a phone call first, and a few receive visitors only on certain afternoons. Open your city to find out whether its office orders cards, hands them over or both, and what to bring along.
Genk
Stadsplein 1, 3600 Genk
Book online if you already hold a residence permit, or phone the city first if you are coming to Belgium for the first time.
For application, bring national identification, your previous residence card if held, and a recent compliant photograph. For collection, bring the PIN/PUK letter and temporary document issued at application or after reporting loss/theft. Report a lost or stolen residence card to the police.
Related services
For people who cannot cover rent, food or other essentials: what the local social welfare centre can arrange and how to ask for an appointment.
A paper or digital certificate showing where you are registered, with versions for address history or household. Find the municipal office that issues it.
Reset an eID PIN, replace activation codes or set up a digital key for online services. Useful for residents, residence card holders and some non-residents.
The eID for teenagers and adults and the Kids-ID for children. See how applying works and find the municipal office that handles your card.
For anyone who has moved house in Belgium. See who reports, what happens after the address check and which office handles it in your new town.
Learn whether you need an extract or a full copy, who can request it and how to reach the civil registry office in your municipality.
Other countries
Moving on, or comparing before you decide? See how this works elsewhere.
Most offices in Cologne, Duisburg, and Frankfurt am Main
Most offices in A Coruña, Alicante, and Almería
Most offices in Białystok, Bielsko-Biała, and Bydgoszcz
Most offices in Amsterdam, The Hague, and Utrecht
Where to next
How the card is ordered at your municipality, what happens with your fingerprints and photo, and how the handover works once your stay in Belgium is approved.
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