ZUS branches that help with social insurance registration

Employees, self-employed people and families can all ask in person

ZUS, the Social Insurance Institution, has large branches and smaller local offices in towns across Poland. Pick a city to see which one serves you, how to arrange a visit and what to bring to ask who registers you and which insurance applies, for yourself or your family.

5 offices in Kraków
  • Kraków

    ZUS Inspektorat Kraków - Krowodrza

    ul. Świętokrzyska 12, 30-015 Kraków

    Pick a visit time online or by phone and ask which insurance registration fits your situation.

    Prepare ID, PESEL (Polish national identification number) or identity-document details, payer information and relevant employment or registration correspondence. ZUS (Poland’s social insurance institution) ZUA covers social and health insurance, or social insurance alone; ZZA is for health insurance only, and ZCNA for eligible family members. The usual mandatory-registration deadline is seven days from the insurance obligation, with separate rules for special cases. Payers settling contributions for at most five people may file on paper. Above five, electronic filing is required unless the director of the competent ZUS branch authorises an exception in a justified case. A representative needs authority. For an eligible family member, tell your contribution payer within seven days of the circumstances requiring registration; the payer then has seven days from receiving your information to file ZUS ZCNA. If you are your own payer, register the family member within seven days of those circumstances arising. Check first whether the family member has their own insurance or entitlement under coordination rules.

  • Kraków

    ZUS Inspektorat Kraków - Łagiewniki

    ul. Zakopiańska 33, 30-418 Kraków

    Clear up your registration questions in person, though a visit alone does not give you insurance cover.

    Prepare ID, PESEL (Polish national identification number) or identity-document details, payer information and relevant employment or registration correspondence. ZUS (Poland’s social insurance institution) ZUA covers social and health insurance, or social insurance alone; ZZA is for health insurance only, and ZCNA for eligible family members. The usual mandatory-registration deadline is seven days from the insurance obligation, with separate rules for special cases. Payers settling contributions for at most five people may file on paper. Above five, electronic filing is required unless the director of the competent ZUS branch authorises an exception in a justified case. A representative needs authority. For an eligible family member, tell your contribution payer within seven days of the circumstances requiring registration; the payer then has seven days from receiving your information to file ZUS ZCNA. If you are your own payer, register the family member within seven days of those circumstances arising. Check first whether the family member has their own insurance or entitlement under coordination rules.

  • Kraków

    ZUS Inspektorat Kraków - Nowa Huta

    os. Teatralne 8, 31-946 Kraków

    Ask the staff which registration applies to you and which documents to prepare, after booking a visit.

    Prepare ID, PESEL (Polish national identification number) or identity-document details, payer information and relevant employment or registration correspondence. ZUS (Poland’s social insurance institution) ZUA covers social and health insurance, or social insurance alone; ZZA is for health insurance only, and ZCNA for eligible family members. The usual mandatory-registration deadline is seven days from the insurance obligation, with separate rules for special cases. Payers settling contributions for at most five people may file on paper. Above five, electronic filing is required unless the director of the competent ZUS branch authorises an exception in a justified case. A representative needs authority. For an eligible family member, tell your contribution payer within seven days of the circumstances requiring registration; the payer then has seven days from receiving your information to file ZUS ZCNA. If you are your own payer, register the family member within seven days of those circumstances arising. Check first whether the family member has their own insurance or entitlement under coordination rules.

  • Kraków

    ZUS Inspektorat Kraków - Podgórze

    ul. Zakopiańska 33, 30-418 Kraków

    Book online or by phone and bring ID for help with your insurance registration.

    Prepare ID, PESEL (Polish national identification number) or identity-document details, payer information and relevant employment or registration correspondence. ZUS (Poland’s social insurance institution) ZUA covers social and health insurance, or social insurance alone; ZZA is for health insurance only, and ZCNA for eligible family members. The usual mandatory-registration deadline is seven days from the insurance obligation, with separate rules for special cases. Payers settling contributions for at most five people may file on paper. Above five, electronic filing is required unless the director of the competent ZUS branch authorises an exception in a justified case. A representative needs authority. For an eligible family member, tell your contribution payer within seven days of the circumstances requiring registration; the payer then has seven days from receiving your information to file ZUS ZCNA. If you are your own payer, register the family member within seven days of those circumstances arising. Check first whether the family member has their own insurance or entitlement under coordination rules.

  • Kraków

    ZUS Oddział w Krakowie

    ul. Pędzichów 27, 31-080 Kraków

    Reserve a visit to learn whether your situation calls for health cover only or full social insurance.

    Prepare ID, PESEL (Polish national identification number) or identity-document details, payer information and relevant employment or registration correspondence. ZUS (Poland’s social insurance institution) ZUA covers social and health insurance, or social insurance alone; ZZA is for health insurance only, and ZCNA for eligible family members. The usual mandatory-registration deadline is seven days from the insurance obligation, with separate rules for special cases. Payers settling contributions for at most five people may file on paper. Above five, electronic filing is required unless the director of the competent ZUS branch authorises an exception in a justified case. A representative needs authority. For an eligible family member, tell your contribution payer within seven days of the circumstances requiring registration; the payer then has seven days from receiving your information to file ZUS ZCNA. If you are your own payer, register the family member within seven days of those circumstances arising. Check first whether the family member has their own insurance or entitlement under coordination rules.

Related services

Other everyday services in Poland

Other countries

The same task in other countries

Moving on, or comparing before you decide? See how this works elsewhere.

Where to next

Signing up for social insurance in Poland

Learn how registration with ZUS works for employees, self-employed people and family members, then locate a branch near you.

Social insurance registration in Poland