Service points for health insurance questions in the Netherlands

Have your policy or customer details and relevant correspondence ready. Ask which identity or other documents are needed for your particular question; do not send unnecessary medical information. For a reimbursement claim, ask about the appropriate submission route. The insurer also identifies a claim-document letterbox to the left of the main entrance at Haagse Schouwweg 12; leaving documents there is not a consultation or proof of reimbursement approval. Keep copies and submission confirmations. Verify the current policy terms and effective date before changing cover.