Public fund offices by city, with their walk-in and booking rules
Each public fund office covers certain postcodes and keeps its own mix of walk-in days and appointments. For each office you can see who it serves, how to ask for help with a first claim and what to bring. Trade unions also take claims, at their own offices.
Aalst
Frédéric Van der Nootstraat 8, 9300 Aalst
Get your benefit file prepared in person, by appointment or on walk-in days, if your postcode is covered.
Bring identity or residence documentation, any relevant work permit, bank-account number and proof of jobseeker registration. For full unemployment after work, prepare C1 and the applicable C4, C6 or C109. Ask which forms apply if your history differs. Keep your national-register number ready when calling +32 2 225 25 25.
Antwerp
Marnixstraat 14 A, 2060 Antwerp
Book online to discuss your claim, whether you live in Antwerp or in nearby Kontich.
Bring identity or residence documentation, any relevant work permit, bank-account number and proof of jobseeker registration. For full unemployment after work, prepare C1 and the applicable C4, C6 or C109. Ask which forms apply if your history differs. Keep your national-register number ready when calling +32 2 225 25 25.
Arlon
Rue Netzer 30, 6700 Arlon
If you are claiming for the first time after full-time work, get in touch early, even before all your papers are ready.
Bring identity or residence documentation, any relevant work permit, bank-account number and proof of jobseeker registration. For full unemployment after work, prepare C1 and the applicable C4, C6 or C109. Ask which forms apply if your history differs. Keep your national-register number ready when calling +32 2 225 25 25.
Bruges
Hoefijzerlaan 25, 8000 Bruges
Have your claim handled in person on walk-in days, or bring general questions on Friday mornings.
Bring identity or residence documentation, any relevant work permit, bank-account number and proof of jobseeker registration. For full unemployment after work, prepare C1 and the applicable C4, C6 or C109. Ask which forms apply if your history differs. Keep your national-register number ready when calling +32 2 225 25 25.
Charleroi
Boulevard Audent 31, 6000 Charleroi
Start a first claim through the appointment link, or drop in on walk-in days and check the calendar for closures.
Bring identity or residence documentation, any relevant work permit, bank-account number and proof of jobseeker registration. For full unemployment after work, prepare C1 and the applicable C4, C6 or C109. Ask which forms apply if your history differs. Keep your national-register number ready when calling +32 2 225 25 25.
Eupen
Vervierser Strasse 12, 4700 Eupen
Book a visit for your claim, and remember that registering as a jobseeker is a separate step.
Bring identity or residence documentation, any relevant work permit, bank-account number and proof of jobseeker registration. For full unemployment after work, prepare C1 and the applicable C4, C6 or C109. Ask which forms apply if your history differs. Keep your national-register number ready when calling +32 2 225 25 25.
Ghent
Gravenbolwerkstraat 41, 9000 Ghent
Drop in for help with your claim on the usual days, and check the weekly calendar first for changes.
Bring identity or residence documentation, any relevant work permit, bank-account number and proof of jobseeker registration. For full unemployment after work, prepare C1 and the applicable C4, C6 or C109. Ask which forms apply if your history differs. Keep your national-register number ready when calling +32 2 225 25 25.
Hasselt
Guffenslaan 33, 3500 Hasselt
Residents of Genk are served in Hasselt, and walk-in sessions end early in the afternoon.
Bring identity or residence documentation, any relevant work permit, bank-account number and proof of jobseeker registration. For full unemployment after work, prepare C1 and the applicable C4, C6 or C109. Ask which forms apply if your history differs. Keep your national-register number ready when calling +32 2 225 25 25.
Kortrijk
Nieuwstraat 25, 8500 Kortrijk
Ask general questions at the information desk, and arrange separately for detailed help with your claim.
Bring identity or residence documentation, any relevant work permit, bank-account number and proof of jobseeker registration. For full unemployment after work, prepare C1 and the applicable C4, C6 or C109. Ask which forms apply if your history differs. Keep your national-register number ready when calling +32 2 225 25 25.
La Louvière
Rue Louis Debrouckère 43, 7110 La Louvière
Come on Tuesday mornings for general information, and on other walk-in days to have your case handled.
Bring identity or residence documentation, any relevant work permit, bank-account number and proof of jobseeker registration. For full unemployment after work, prepare C1 and the applicable C4, C6 or C109. Ask which forms apply if your history differs. Keep your national-register number ready when calling +32 2 225 25 25.
Leuven
Ladeuzeplein 17 bus 0101, 3000 Leuven
Check the weekly calendar and the holiday closures before you drop in, as the usual walk-in days can change.
Bring identity or residence documentation, any relevant work permit, bank-account number and proof of jobseeker registration. For full unemployment after work, prepare C1 and the applicable C4, C6 or C109. Ask which forms apply if your history differs. Keep your national-register number ready when calling +32 2 225 25 25.
Liège
Boulevard d'Avroy 112, 4000 Liège
People from Seraing are also directed to Liège, and you can book a visit online or walk in on set days.
Bring identity or residence documentation, any relevant work permit, bank-account number and proof of jobseeker registration. For full unemployment after work, prepare C1 and the applicable C4, C6 or C109. Ask which forms apply if your history differs. Keep your national-register number ready when calling +32 2 225 25 25.
Mechelen
Graaf van Egmontstraat 15, 2800 Mechelen
Ask at the information desk which documents you need, and note that postal handling goes through Antwerp.
Bring identity or residence documentation, any relevant work permit, bank-account number and proof of jobseeker registration. For full unemployment after work, prepare C1 and the applicable C4, C6 or C109. Ask which forms apply if your history differs. Keep your national-register number ready when calling +32 2 225 25 25.
Mons
Rue de la Grande Triperie 42, 7000 Mons
Walk in on Mondays and Thursdays to have your case handled, and keep Tuesday mornings for general questions.
Bring identity or residence documentation, any relevant work permit, bank-account number and proof of jobseeker registration. For full unemployment after work, prepare C1 and the applicable C4, C6 or C109. Ask which forms apply if your history differs. Keep your national-register number ready when calling +32 2 225 25 25.
Mouscron
Sint-Pieterstraat 39, 7700 Mouscron
Read the preparation instructions before you book a first claim, or drop in on the usual walk-in days.
Bring identity or residence documentation, any relevant work permit, bank-account number and proof of jobseeker registration. For full unemployment after work, prepare C1 and the applicable C4, C6 or C109. Ask which forms apply if your history differs. Keep your national-register number ready when calling +32 2 225 25 25.
Namur
Rue Godefroid 20, 5000 Namur
Book a first-claim visit online, or drop in on Mondays, Tuesdays and Thursday mornings without an appointment.
Bring identity or residence documentation, any relevant work permit, bank-account number and proof of jobseeker registration. For full unemployment after work, prepare C1 and the applicable C4, C6 or C109. Ask which forms apply if your history differs. Keep your national-register number ready when calling +32 2 225 25 25.
Ostend
Graaf de Smet de Naeyerlaan 23, 8400 Ostend
Case handling without an appointment happens on Thursdays, while Monday mornings are for general information only.
Bring identity or residence documentation, any relevant work permit, bank-account number and proof of jobseeker registration. For full unemployment after work, prepare C1 and the applicable C4, C6 or C109. Ask which forms apply if your history differs. Keep your national-register number ready when calling +32 2 225 25 25.
Roeselare
Noordhof 1B, 8800 Roeselare
Walk in on Mondays and Wednesdays, and note that the station is about a kilometre away.
Bring identity or residence documentation, any relevant work permit, bank-account number and proof of jobseeker registration. For full unemployment after work, prepare C1 and the applicable C4, C6 or C109. Ask which forms apply if your history differs. Keep your national-register number ready when calling +32 2 225 25 25.
Saint-Josse-ten-Noode
Rue des Plantes 69, 1210 Saint-Josse-ten-Noode
Postcodes in central Brussels, Schaerbeek and Uccle are covered, and you can book online or walk in on set days.
Bring identification or residence documents, any required work permit, bank details, jobseeker-registration proof, C1 and the applicable C4, C6 or C109. Ask which documents your case requires.
Sint-Niklaas
Plezantstraat 50, 9100 Sint-Niklaas
Walk-in help runs on Monday and Tuesday mornings and on Thursdays, and the weekly calendar shows any changes.
Bring identity or residence documentation, any relevant work permit, bank-account number and proof of jobseeker registration. For full unemployment after work, prepare C1 and the applicable C4, C6 or C109. Ask which forms apply if your history differs. Keep your national-register number ready when calling +32 2 225 25 25.
Guides
Related services
For people who cannot cover rent, food or other essentials: what the local social welfare centre can arrange and how to ask for an appointment.
A paper or digital certificate showing where you are registered, with versions for address history or household. Find the municipal office that issues it.
Reset an eID PIN, replace activation codes or set up a digital key for online services. Useful for residents, residence card holders and some non-residents.
The eID for teenagers and adults and the Kids-ID for children. See how applying works and find the municipal office that handles your card.
For anyone who has moved house in Belgium. See who reports, what happens after the address check and which office handles it in your new town.
Learn whether you need an extract or a full copy, who can request it and how to reach the civil registry office in your municipality.
Other countries
Moving on, or comparing before you decide? See how this works elsewhere.
Most offices in Barcelona, Valencia, and Málaga
Most offices in Berlin, Bremen, and Aachen
Most offices in Gorzów Wielkopolski, Łódź, and Opole
Most offices in Amsterdam, Almelo, and Enschede
Most offices in Akranes, Akureyri, and Egilsstaðir
Where to next
For anyone who has lost a job in Belgium: the claim runs through the public fund or a union, with jobseeker registration as the first step.
Jump straight to another part of the manual.