Notify Employer
Notify Your Employer Promptly and Follow Workplace Procedure
How to report absence correctly, state your expected duration without sharing personal health details, and keep proof of contact.
Notify the employer as soon as possible through the channel your workplace actually monitors - manager phone, rostering app, HR email or absence line - and make it verifiable. Employer sick-pay liability can depend on prompt notice. If policy asks for a call, call and follow with a short written confirmation.
Use a message such as:
I am unfit for work today, 12 August, and have notified [manager] at [time]. I expect to update you by [date/time]. Please tell me promptly if the applicable agreement requires a medical certificate and where it should be delivered.
State incapacity, start date, expected update and urgent handover/contact. Do not promise a return date you cannot know. For a shift, identify the exact shift; do not arrange an unauthorised replacement unless policy requires it. Continue updates at the interval in policy or reasonably requested.
Certificate and pay trigger
The statutory floor is two paid sick days per month worked, but collective agreements usually give more and define notice/certification. Under current VR and Efling/SA guidance, the employer may request a medical certificate and pays its cost when properly requested after the employee notified illness. Efling/SA expressly links employer payment to first-day notice. Ask in writing: certificate type, covered dates, deadline, approved issuer, delivery address and reimbursement/payment method.
Do not assume a contract can reduce collective rights. Identify employer legal entity, union and agreement with the union's agreement finder, then read the sick-pay article and workplace procedure together. If payroll says “no certificate, no pay,” ask when the request was made and which article applies.
Health privacy
An employer needs enough reliable information to administer absence, pay, safety and return, but health data is sensitive. A normal notice need not volunteer a full diagnosis, treatment record or medication list. A certificate's contents depend on its official form and agreement; do not demand that a doctor write only functional limitations or promise that diagnosis can never appear. Ask why each additional fact is necessary, who will see it, retention period and secure channel. Send medical material to authorised HR/occupational-health staff, not a group chat.
If the employer requests an overbroad record, preserve the request, propose the standard certificate and contact the union. For suspected unlawful processing, ask the employer/data controller to correct or limit it and complain to the Data Protection Authority; it gives health-data guidance and handles complaints, with published complaint handling targeted within 12 months. Retaliation or discrimination is a separate employment/equality issue.
Keep the notice, delivery proof, employer response, certificate request, certificate and receipt. This is not paperwork for its own sake: it establishes the first sick day, protects pay, shows compliance and prevents later disagreement over whether the employer knew.
Calculate Days
Calculate Employer-Paid Sick Days Under the Correct Collective Agreement
Determine your available paid sick-leave entitlement using statutory floors, collective agreements, service length, and prior use.
Find the applicable collective agreement before calculating. The legal floor is two paid days per month worked, but the agreement defines the larger bank, wage components, calendar/workday counting, rolling 12-month use and transfer.
Representative current tables
VR private commercial agreement: first year, two days per month; after 1 year with the employer, 2 months per 12 months; after 5 years, 4 months; after 10 years, 6 months. A person who had accrued four or six months and changes employer retains at least two months under the stated conditions. Rehire within one year retains accrual immediately; after more than one but within three years, it activates after one month.
Efling/SA private sector: first year, two days' substitute wages per month; after 1 year, 1 month substitute wages; after 2 years, one month substitute plus one month daytime wages; after 3 years, one substitute plus two daytime; after 5 years, one substitute, one full daytime and two daytime months. A qualifying person changing employer within 12 months can retain two months. The entitlement is total use in a rolling 12-month pay period, regardless of relapse or diagnosis.
Representative public/SFV-style monthly agreement: 0–3 months 14 calendar days; next 3 months 35; after 6 months 119; after 1 year 133; after 7 years 175; after 12 years 273; after 18 years 360. Calendar days, not only rostered shifts, are consumed. Check the exact state, Reykjavík, municipality or institution agreement: public tables and pay components can differ.
Wage concepts and examples
“Substitute wages” generally mean what the employee demonstrably would have earned, excluding attendance bonuses and task-specific risk/dirty-work additions. “Full daytime wages” include fixed daytime wage plus defined shift/productivity premiums; “daytime wages” exclude premiums. Read the agreement definitions before accepting payroll's base-only figure.
- New Efling employee has worked 4 complete months: 4 × 2 = 8 paid days. If 3 were used, 5 remain, subject to the agreement's measurement.
- VR employee with 6 years' service has four months per rolling 12 months. If payroll records 22 paid sick workdays in that look-back, subtract those from the agreement's month-to-day conversion - not from a lifetime bank.
- Public employee after 8 months has 119 calendar days. A continuous Monday-to-Sunday absence consumes seven days even if only five were scheduled. A part-time worker's pay follows contracted work percentage; the calendar entitlement is not multiplied into full-time salary.
Shift workers should compare the published roster to each absent shift and the correct substitute/full-day/daytime stage. Separate own illness, child illness and occupational-accident rights. Ask payroll for the opening entitlement, each dated deduction, wage category and remaining balance, then send it to the union if the arithmetic differs. Save previous-employer verification where transfer applies.
Medical certificates and privacy
Submitting a Medical Certificate for Sick Leave in Iceland Without Violating Privacy
How to obtain a læknisvottorð, verify functional absence requirements, transmit documents securely, and protect personal health data.
Do not obtain the wrong document. Ask whether the employer needs a short absence certificate, a sickness-benefit certificate for a union/Icelandic Health Insurance, an accident certificate, or a fitness-to-return opinion. They serve different purposes and prices.
Under current VR and Efling/SA terms, an employer may require a certificate and must pay when it is employer-requested under the agreement; Efling/SA requires first-day notice for that payment. Record the request before purchasing. Other agreements may specify when a certificate can be demanded, a company doctor or how repeated/long absence is certified.
Timing and issuer
Contact the health centre or treating clinician while ill. A clinician must have a medical basis for the dates; retrospective or remote certification is not automatically guaranteed. Tell the clinic the exact certificate/form and recipient. For a union sickness fund, the certificate normally must originate in Icelandic health-centre/hospital systems; Efling rejects ordinary foreign continuation certificates, although a foreign first certificate can be accepted for sudden illness on a pre-arranged holiday with proof.
The 2026 public health-centre schedule lists the certificate for medical and rehabilitation allowance at 0 ISK, a continuation accident-insurance certificate at 893 ISK, an accident injury certificate at 1,927 ISK, and other time-priced certificates at 6,469 ISK per started 20 minutes. Employer-requested detailed health reports can be costlier. The employment agreement may shift the cost to the employer; obtain a receipt. Private clinics set their own fee, so ask for the consultation and certificate prices separately before booking.
Content and secure delivery
Check identity, incapacity dates, issue date, clinician, form type and any work-capacity conclusion the form actually supports. Do not edit a certificate. A fit note or accommodation opinion is not promised by every short-sickness form; request the appropriate assessment if return restrictions are needed.
Send only to the named HR/manager portal or encrypted/secure healthcare route where available. Avoid a shared scheduling chat. Keep an unaltered copy and delivery confirmation. If an original is required by Icelandic Health Insurance while a union accepts a copy, allocate the original correctly; Efling expressly describes that split.
For an overbroad employer demand, ask for the agreement clause, purpose, recipient and retention period, offer the standard certificate and involve the union. The employer should not circulate medical data beyond those administering pay, safety and return. If mishandled, exercise access/correction rights with the controller and use the Data Protection Authority. If a certificate is rejected, obtain the refusal and exact missing field in writing; correct through the issuer instead of disclosing the entire medical record.
Special Absences
Managing Accidents, Workplace Injuries, Child Illnesses, and Holiday Interruptions in Iceland
How to handle distinct reporting rules, medical evidence, insurance routes, and holiday restoration for non-standard absences.
Classify the event before payroll deducts ordinary sick days.
Work accident or occupational illness
Report immediately to the employer and seek care. The employer must electronically report to AOSH within seven days when the person cannot work for one or more days beyond the accident day, possible long-term harm exists or death occurs. Serious cases require 112. The injured worker receives the submitted report in Ísland.is My Pages. If it does not appear, request reporting and contact AOSH; the employer's internal accident log is not the same as the official report.
A commuting accident is not an AOSH workplace report, even though a collective agreement can give accident-pay rights for direct travel. It may instead be reported to Icelandic Health Insurance and the relevant motor/employer insurer. File the separate health-insurance/insurer claim; AOSH reporting alone does not start compensation. Preserve scene, witnesses, treatment, schedule and employer report.
Private-sector agreements commonly give up to three months' daytime wage for work accident/occupational disease in addition to ordinary sick entitlement. For incapacity of 10 days or more, Icelandic Health Insurance daily payments can run up to 52 weeks; while employer wages continue, those payments go to the employer. Check the specific agreement and insurer.
Personal accident
Use ordinary accident/sickness pay unless the agreement has a separate branch. Notify any accident insurer promptly and keep the injury and continuation certificates. Do not let payroll classify a work accident as private merely because symptoms appeared later.
Sick child
Efling/SA: during the first six months, two paid days per month worked to care for a child under 13 when no other care is possible; after six months, 12 days per 12 months, paid at daytime wages plus applicable shift premium. The same agreement extends the branch to a child under 16 when serious illness requires at least one hospital day. Foster parents/guardians providing for the child count. Other agreements may use a different age/day table. This bank is separate from the employee's own sickness. After employer days, check the union fund: Efling can pay child-illness benefits up to 180 days at full entitlement; VR covers children under 18 under its fund conditions.
Illness during holiday
Notify the employer immediately and identify the treating doctor. Under VR and Efling guidance, illness lasting more than three full days with the required certificate can restore equivalent holiday days when procedural conditions are met. Do not wait until returning. For illness abroad, obtain dated local medical evidence and proof the holiday was arranged; ask the agreement whether it requires examination in the EEA/Iceland or a specific certificate.
For every branch, ask payroll to show the code used, days/wage component, claim destination and remaining balance. One incident may need several notifications - employer, AOSH, Icelandic Health Insurance, union fund and insurer - but do not assume any one automatically informs the others.
Income After Pay
Apply for Income Support When Paid Sick Leave Ends in Iceland
How to transition from employer wages to union sickness funds or public benefits when your paid sick leave runs out.
Apply before employer pay ends; each layer needs its own documents and can have a gap.
| Stage | Current action and amount |
|---|---|
| Employer | Obtain a dated statement of last paid sick day, entitlement used, work percentage and wage calculation. |
| VR Sick Pay Fund | After employer sick pay, generally 80% of average wages over the previous six months for up to 120 days, subject to membership/rules and caps. Submit the Icelandic sickness-benefit certificate, employer confirmation and last payslip. Apply before the 21st for payment on the 1st under current instructions. |
| Efling Sick Fund | Rights generally begin after employer pay is exhausted and contribution conditions are met. Current private full-right illness/accident period is up to 180 days; public-sector members up to 90 days, with possible limited continuation. Submit by the 20th for payment around the following month-end; applications on 21st–31st are paid around the 10th next month. Certificate, six-month employer work/pay record, tax-credit form and relevant benefit confirmations are required. Retroactivity is limited to three months and rights expire if not claimed within 12 months. |
| Icelandic Health Insurance | Accident/illness daily allowance may apply separately; the original certificate may be needed while the union uses a copy. Coordinate so combined payment does not exceed permitted earnings. |
| TR medical and rehabilitation allowance | Only after employer and union sickness-fund rights are fully used, for serious/long-term health limits with recognised treatment/rehabilitation, waiting or certified inability to participate. |
Do not universalise one union's percentage or period. Check contributions on the union's My Pages; rights can transfer between ASÍ/BSRB funds under conditions. If an employer deducted dues but failed to remit them, submit payslips and ask the union to determine rights.
Current public allowance
The medical and rehabilitation allowance replaced the old rehabilitation pension on 1 September 2025. The applicant generally needs 12 consecutive months' legal domicile, exhausted employer/fund rights, a doctor-sent electronic certificate, and a rehabilitation plan or confirmation from an authorised provider. Apply on Ísland.is after the documents are available. Recognised treatment/rehabilitation is approved up to 12 months at a time; waiting or inability periods up to six months; post-rehabilitation job search up to three months. Total can be 60 months, exceptionally another 24.
2026 amounts before tax: base 416,950 ISK monthly, home supplement for a qualifying person living alone 69,126 ISK, general free-income limit 42,080 ISK monthly, employment-income limit 168,320 ISK monthly. It is taxable and income-tested; use the TR calculator with wages, pension and capital income. Processing is currently 4–6 weeks after a complete file and approval begins from the first of the following month after conditions/documents are met.
Build a cash calendar 60 days before the transition: final employer payroll, fund application cut-off/payment, certificate responsibility, TR document availability, rent/debt dates and tax credit. Notify every payer of partial work, recovery or overlapping benefit; overpayments are recoverable. If rejected, request written reasons and use the fund review or TR/Welfare Appeals route rather than silently moving to the next payer.
Return and Adjust
Return Plans, Temporary Adjustments, and Prolonged Incapacity on Sick Leave in Iceland
How to structure a gradual return to work, evaluate functional limits safely, and transition from employer sick leave to rehabilitation or long term support in Iceland.
Start return planning before the first planned day, but separate clinical advice from the employer's operational decision. Ask the clinician for the assessment actually needed: fit to return, temporary hours, task limits, lifting/night/remote constraints or review date. Under representative public agreements, continuous incapacity of one month or more may require a fitness certificate before return and the institution may request its occupational doctor.
Make a workable proposal
Write the core job duties, current capacity, safety risk, proposed hours/tasks, duration, review and pay/benefit effect. Examples include a two-week 50% schedule, temporary removal of heavy lifting, predictable breaks, remote administrative tasks or no night shifts. The employer must assess workplace health and safety and applicable disability/equality accommodation duties, but is not required to accept every clinically suggested plan exactly. It should consider effective reasonable options and explain a refusal.
Bring HR, manager, safety representative and occupational-health provider only as needed. Share restrictions necessary for the plan, not the entire history. Record who handles emergency escalation and how workload is prevented from becoming full-time output on part-time hours.
Recalculate income before signing
A gradual return can change employer sick pay, union-fund benefit, TR allowance, pension-fund payments and tax. Obtain written calculations from each payer before the first partial shift. TR's 2026 employment-income free limit is 168,320 ISK monthly, but income above it does not simply cancel every entitlement; use the calculator and report expected income. Union funds cap combined payments under their rules. Never accept an informal cash arrangement.
VIRK provides vocational-rehabilitation counselling aimed at return to paid employment and generally needs health-problem confirmation/referral plus active participation. Ask the union, doctor or relevant service provider for the current referral route early; assessment, plan, treatment capacity and workplace agreement take time. VIRK support is not itself wage replacement, nor does referral compel the employer to reserve a particular job indefinitely.
Review after one or two weeks, then at the clinical date. Compare symptoms, attendance, workload and safety; extend, adjust, resume full work or return to certified absence. A failed trial should not be disguised as misconduct if the documented capacity was exceeded.
Distinguish four outcomes: temporary adjustment; structured vocational rehabilitation; TR integrated disability/partial-disability assessment for enduring limitation; and employment termination. Long illness does not automatically equal permanent disability or lawful dismissal. Public agreements can contain specific long-incapacity fitness and termination tests; private dismissals still require notice, non-discrimination and correct collective pay. Before resignation or settlement, ask the union how it affects sick pay, fund eligibility, notice and immigration status.
Resolving Disputes and Dismissals
Challenge unpaid days, unlawful deductions, privacy breaches, or dismissal in Iceland
How to classify employment disputes, build a dated evidence file, approach payroll or union support, and navigate privacy, safety, and legal aid routes.
Choose the forum by the decision you need.
| Problem | First route | Escalation/deadline |
|---|---|---|
| Wrong employer sick-pay balance or wage components | Written payroll calculation, applicable agreement, union wage-claim team | Union negotiation and labour/civil court if unresolved; ask the union immediately about limitation. |
| Certificate demand or health-data disclosure | Ask HR for agreement/legal basis, recipients and retention; offer standard form | Union and Data Protection Authority complaint for data processing. Preserve disclosure evidence. |
| Work accident not reported/unsafe workplace | Employer and safety representative; demand AOSH report within seven days where threshold met | AOSH complaint/inspection; serious danger 112. Separate Icelandic Health Insurance and insurer claims. |
| Disability discrimination or refused reasonable accommodation | Written proposal and employer reasons | Directorate of Equality guidance; Equality Complaints Committee generally within six months. |
| Dismissal during illness | Request written notice/reason, final pay, holiday and entitlement | Union/lawyer before signing; court where needed. Illness is not an automatic dismissal ban, but notice, agreement, equality and public-service rules apply. |
| Union sickness-fund refusal | Written fund decision, rules, contributions and medical basis | Internal board/review procedure stated by that fund, then legal route as advised; act within the decision's deadline. |
| TR medical/rehabilitation refusal | Ask for justification on TR My Pages or client ombudsman | Welfare Appeals Committee within three months from notification; its form is currently Icelandic. |
For the employer demand, state employment dates, agreement/article, opening entitlement, absence dates, amount/wage components paid, correct calculation and payment deadline. Attach roster, payslips, certificate request/delivery and payroll response. Keep health detail out of a wage demand unless necessary.
For a fund/TR appeal, attach the written decision, application/receipt, contribution or domicile history, employer exhaustion statement, certificate/plan and the exact finding challenged. Filing does not necessarily create interim payment; ask about suspension, emergency municipal assistance and processing time separately.
If the employer threatens dismissal for requesting rights, preserve messages and contact the union before the meeting. Ask for an interpreter and support person. Do not secretly alter a certificate or sign a resignation/settlement on the spot. A settlement should specify gross wages, sick balance, notice, holiday, pension/union corrections, employment certificate, confidentiality, tax and payment date.
Maintain one chronology, but send each authority only the evidence it needs. AOSH investigates prevention, Data Protection handles personal data, Equality addresses discrimination, the fund decides its benefit, TR administers the allowance, the Welfare Appeals Committee reviews covered welfare decisions, and courts enforce private claims. A decision from one does not automatically award every remedy from the others.